Well start sending you the news you need delivered straight to you. GO2bank is Green Dot's flagship digital bank. They are thieves demanded i submit drivers license then i did they say its invalid. General information regarding the Child Tax Credit or Government stimulus payment on this page is based upon information provided by IRS.gov and we will make our best efforts to keep this information timely. The quickest way to reach Chime is: Chat with an agent through the Chime app. If you havent filed your 2020 taxes yet, the IRS will use the last direct deposit information that they have on file. Overdraft fees may cause your account to be overdrawn by an amount that is greater than your overdraft coverage. See. GO2bank is an online and mobile banking solution. Void where prohibited or restricted by law. Neither GO2bank, Green Dot Corporation, Visa U.S.A. nor any of their respective affiliates are responsible for the products or services provided by Ingo Money, Q2 Software, Plaid, or any eGift Card merchants. Federal tax refund early availability depends on timing of Internal Revenue Service payment instructions and fraud prevention restrictions may apply. Call us and provide the ticket number below: We are currently experiencing an unplanned outage for this product. The Ingo Money service is provided by First Century Bank, N.A. See Deposit Account Agreement (PDF) for details. I recently bought a Go2bank prepaid card. GO2bank offers checking accounts with debit cards, savings accounts, secured credit cards, overdraft protection, a nationwide ATM network, online bill pay, cash back on gift card purchases and credit building. ConsumerAffairs is not a government agency. Balance must be brought to at least $0 within 24 hours of authorization of the first transaction that overdraws your account to avoid a fee. Please provide your email and a detailed description of your request so we can have your account information ready when you connect with the representative. Check out top questions, quick help guides and more FAQs. Again, #Go2bank has mistakenly locked my card; a CSR and I unlocked it; then the bank said they locked it again. Box 1070 , West Chester, OH 45071 Eligibility criteria applies. Box 1070, West Chester, OH 45071, Contact Customer Support at (855) 459-1334. Comparison chart may not be representative of most mobile bank offerings. This notice contains hyperlinks to cdc.gov, consumer.ftc.gov, freefillableforms.com, irs.gov, who.int/., careeronestop.org, nylag.org, nytimes.com and themuse.com. and you should consult the privacy disclosures on cdc.gov, consumer.ftc.gov, freefillableforms.com, irs.gov, who.int/., careeronestop.org, nylag.org, nytimes.com and themuse.com for further information. Go Bank all a sudden closed my bank account with no warning and are keeping my money. Activated, chip-enabled debit card required to use Ingo Money check cashing service. Please note that GoBank does not have any information regarding your payment status or eligibility. Cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. Payment requires a valid debit or credit card with verified billing address. Email: Select Email Us on the right side of the page, in the "More Options" section. Prize: $1,000 to be awarded as credit or a check. 16 digit card number. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage. Otherwise $5 per month. Qualifying purchases do not include those that earn . The MasterCard Card is issued by Green Dot Bank pursuant to a license from MasterCard International Incorporated. Use the promo code RC100 when you apply for a Rewards Checking account by 3/31/2023. Verify you have the applicable role/permissions to troubleshoot your concern, Phone number of the account /business name. To become eligible for free phone, your GO2bank account must be in good standing and your direct deposit of $200 or more must be from payroll, government benefits or unemployment benefits and post to your account between 7/14/21 and 3/15/22. and Ingo Money, Inc., subject to the First Century Bank and Ingo MoneyTerms and ConditionsandPrivacy Policy. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. The Green Dot cash advance APR is 18.99%- 19.99% (depending on the card) and it will begin accruing immediately. Prompt notice is required. Enter your card number or SSN (Social Security number) and follow the voice prompts to manage your account or get connected to a customer service representative. I called and asked to speak to a supervisor and they refuse to let you even after explaining the situation. See order page for complete and current offer details. Learn more(Overdraft Protection PDF). Green Dot Bank also operates under the following registered trade names: GO2bank, GoBank and Bonneville Bank. What Are Qualified Expenses For A 529 Plan (And What Doesnt Count)? Green Dot made me switch to Go2 bank. Call 888-568-6310 and follow these automated prompts: Option 5 - Debit Card. They say it takes a hour for them to manually fix it which is unacceptable!!! Find deposit options. Open an accountto get started! Did a dispute. Do not trust this comoany. Ive been lied to over and over. The GoBank Privacy Policy does not apply to cdc.gov, consumer.ftc.gov, freefillableforms.com, irs.gov, who.int/., careeronestop.org, nylag.org, nytimes.com and themuse.com. Ingo Money reserves the right to recover losses resulting from illegal or fraudulent use of the Ingo Money Service. Quick help guides. If you get a phone call or text message from your bank, claiming your account has been compromised, hang up and call back. Mobile number or email address verification and mobile app are required to access all features. I am disabled and $300 isn't much to some people but mostly being physically unable to work $300 is a lot to me : ( they are very crooked and non caring. Visithttps://www.fdic.gov/regulations/resources/rates/to learn more. You can get a Green Dot cash advance at any ATM with the Visa logo on it. LogMeIn relaunches as GoTo! If you don't use mobile or online banking, wait for your PIN to arrive separately. Available while supplies last. For additional information about Annual Percentage Rates, fees and other costs, see theGO2bank Secured Credit Cardholder Agreement and Security Agreement (PDF).. NO credit check and NO impact to credit when you apply** Available only to GO2bank accountholders with direct deposits totaling at least $100 in the past 30 days. Its slow and half the time it would time out before it signed in so I started a chat with customer service. Box 9206Old Bethpage, NY 11804-9201. App Store is a service mark of Apple Inc. Google, Android and Google Play are trademarks of Google Inc., registered in the U.S. and other countries. Password reset. Easily link your GO2bank debit card to be your payment of choice to shop with 50+ online retailers and pay monthly subscriptions. Ingo Money reserves the right to recover losses resulting from illegal or fraudulent use of the Ingo Money Service. 1.25% on balances of $0 to $50,000. Opt-in required. Please visit. I used Green Dot's bill payer service, but Go2Bank does not have it according to my account, although they say they do. Additional criteria may apply which can affect your eligibility and your overdraft coverage. GO2bank is a trademark of Green Dot Corporation. Product: GO2bank Checking. My address is a P.O. Sweepstakes ends 7/23/19. Copyright 2022 Consumers Unified LLC. *, Find a free ATM near you! Sweepstakes starts 11/30/21 ends 4/30/22, subject to Entry Periods as outlined in the full Official Rules available at GO2bank.com/50KTax. Get your pay up to 2 days before payday! Have more questions? AWFUL customer service.. it's all in other countries, and is the worst I've ever had from any company ever. Makes it very hard to trust this company at all.. They plan to never give me my money but i hope to alter that outcome. I went there Monday and they said the card was used and all the money was taken out of the card. Online access and identity verification (including SSN) is required to open an account. Welcome to GO2bank! 1. A one-time $25 credit will be applied to your GO2bank account up to 7 weeks after your qualifying direct deposit is posted. My opinion is DO NOT USE THIS BANK. Simply log in, go to Customer service, then Self service and find the option for debit card activation. Please note that GoBank does not have any information regarding the status or eligibility of your Child Tax Credit or Government stimulus payment. The resources below will answer most common questions, but if you cant find the solution youre looking for, we have live agents available to help. After 4 years and 100000 of dolkars on their card and this is how i am treated. GO2bank is a trademark of Green Dot Corporation. All checks are subject to approval for funding in Ingo Money's sole discretion. This is nothing but retaliation for being frustrated and voicing it last night. It is presented for general informational purposes only and does not constitute tax, legal or business advice. Exclusively for selected GO2bank accounts invited to this offer. Online access, mobile number verification (via text message) and identity verification (including SSN) are required to open and use your account. Transferred 20 dollars to go2. We're available to help you 24 hours a day, 7 days a week. Green Dot has serviced more than 33 million consumers directly over the last 22 years, and many millions more through our banking partners. Next, select Customer Service at the top of the dashboard and choose Contact us. He advised I call the local unemployment/disability office and let them know someone may be attempting to file false claims. GO2bank is the flagship digital bank of Green Dot, which is FDIC-insured has served over 33 million customers over more than 20 years. Yes, funds in a GO2bank account are FDIC-insured up to $250,000. Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. Approval review usually takes 3 to 5 minutes but can take up to one hour. ** Make sure the address we have on fileis correct. See GO2bank Deposit Account Agreement (PDF) and GO2bank Secured Credit Cardholder Agreement and Security Agreement (PDF) for fees, terms and conditions. Free ATM network of 42,000+. They plan to never give me my money but i hope to alter that outcome. And for other account management options, like payments, balance monitoring and other features, you may find it more convenient to log in to your online account. Otherwise $5 per month. Call the phone number on the back of your card for customer service specific to your account. Go2bank 4.5% APY Up To $5000 On Savings Account. GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. Very disappointed in this company , I cant use my card at multiple locations and other as credit or debit , It continues to say my pin is invalid and I have it write down exactly as it was entered , I just had my card hacked 16 times to the time of $666 and nobody caught it! Limits apply. Eligibility criteria applies. Box. Check out our build a budget FAQs. Neither GO2bank, Green Dot Corporation, Visa U.S.A. nor any of their respective affiliates are responsible for the products or services provided by Ingo Money, Q2 Software, Plaid, or any eGift Card merchants. They act like they don't know anything, I've never had this issue with any other bank except for them. They are the worst at everything known to man!!!! Free access to over 19,000 ATMs within the nationwide Allpoint network. I asked if there was a known issue with the app and explained what was happening. Start a chat now. The worst unethical company ever. Build your credit with the GO2bank Secured Visa, Annual Percentage Rate is 22.99% and is accurate as of 12/1/2022. A $15 fee may apply to each eligible purchase transaction that brings your account negative. GO2bank uses Q2 software, Inc. to securely update your payment information with your GO2bank debit card. I changed it three times and every time I did, despite the fact that I I copied and pasted the same password I had set in the process, the password would be reset. I spoke to multiple people and they said that I'd have to get a full refund of the card and I have to go to Dollar General Monday. All third-party names and logos are trademarks of their respective owners. The name and Social Security number on file with the Internal Revenue Service must match your GO2bank account exactly or we will decline your deposit.. APY may change before or after you open an account. The World Health Organization has additional resources. Download the GoBank app for your mobile device I've sent in ALL docs needed to verify its me! Get buying tips about Online Banks delivered to your inbox. Yes, you can use a Green Dot credit card at any ATM that accepts Visa cards. Plus, as an FDIC-insured digital bank without traditional branches or bankers hours, you wont have to worry about your ability to bank with us. You can also join the Community to post your own questions and reply to others. Mobile number verification, email address verification and mobile app are required to access all features. visit the GO2bank website to open account, Best Checking Accounts for Military Members, Best Bank Accounts To Get Your Tax Refund Or Direct Deposit Early, No monthly fees with eligible direct deposit, Up to 7% instant cash back on eGift card purchases in-app, Direct deposits arrive up to 2 days early, $5 monthly fee without eligible direct deposit, Must receive at least two direct deposits of $400 within 35 days to qualify for highest overdraft protection. Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. APY may change before or after you open an account. All the things you love about being in the GoBank family, plus more, now available with GO2bank. Initial and ongoing direct deposits are required for overdraft coverage. If you have a P.O. You will also be charged a cash advance fee of 5% (min $5) of the amount you withdraw. Us mail does not come to my home address. Savings account rates are based on the $2,500 product tier of insured depository institutions for which data is available. Available only to GO2bank accountholders with direct deposits totaling at least $100 in the past 30 days. Additional transaction fees, costs, terms and conditions may be associated with the funding and use of your card or account. Customers with their account information on file with the IRS from their 2020 tax filing will automatically receive a third stimulus payment to the same account if they are eligible. Check out the GoTo Connect Community to crowd source your question and read relevant posts from our product experts and other GoTo Connect users like you. Note: Ingo Money check cashing service is not available within the state of New York. 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